Orders leave our Central Coast warehouse within 1–2 business days (Mon–Fri, excl. public holidays).

• Metro: 2–5 business days 
• Regional / Rural: 5–10 business days
  Times may extend during sales, peak seasons or public holidays.
  

DELIVERIES

• Street addresses only—couriers cannot deliver to PO Boxes.
• Business days are Monday–Friday; weekends and public holidays are not counted.
• All orders depend on stock availability; any unavailable item will be refunded.
• Risk passes to you upon delivery. If you authorise the parcel to be left unattended, loss or damage is at your own risk.
• We are not liable for delays caused by carriers, incorrect addresses or events beyond our control.
• For full details, including returns, please see our Shipping & Returns Policy.